Help Center - Ask Bob AI

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🚀 Getting Started

Quick Start Guide
Setting Up Your Account
Creating Your First Chatbot
Basic Integration Guide
Adding Training Data
Testing Your Chatbot

💼 Business Setup

Adding Business Information
Building Your Knowledge Base
Product Catalog Integration
Real-time Inventory Sync
Order Management Setup
Customer Data Integration

🔧 Technical Integration

Managing API Keys
Setting Up Webhooks
E-commerce Platform Integration
WooCommerce Setup Guide
Shopify Integration
Custom API Integration

📊 Analytics & Monitoring

Dashboard Overview
Performance Metrics
Customer Insights
Conversation Analytics
Generating Reports
Setting Up Alerts

🎓 Training & Optimization

Training Your AI
Improving Conversations
Identifying Knowledge Gaps
Feedback Loop Setup
Autonomous Learning
Performance Tuning

🔒 Security & Privacy

Data Security Overview
User Permissions
Compliance Features
Backup & Recovery
Audit Logs
Privacy Settings

💳 Billing & Subscriptions

Understanding Pricing Plans
Usage Tracking
Billing Alerts
Overage Charges
Payment Methods
Managing Invoices

🛠️ Troubleshooting

Common Issues
Connection Problems
Performance Issues
Integration Errors
Chatbot Not Responding
Data Sync Issues

📞 Need More Help?

Can't find what you're looking for? Our support team is here to help.

📧 Email Support

support@askbob.ai

Response within 24 hours

💬 Live Chat

Available in dashboard

Mon-Fri, 9AM-6PM EST

📋 Submit Ticket

Create a support ticket

For detailed issues

📚 Community

User Community Forum

Get help from other users

Enterprise customers: Access your dedicated support channel through your dashboard