Price ranges, warranty questions, and maintenance scheduling — all governed by your policies, with safe escalation for complex diagnostics.
Service advisors spend half their day answering the same questions instead of serving customers in the shop.
Customers want ballpark prices. Staff give inconsistent ranges or refuse to quote anything.
"Is this covered?" requires looking up VIN, mileage, and coverage details. Time-consuming for simple answers.
Customers describe "weird noises" that could be anything. Triage is inconsistent and risky.
Customers want to book online but end up in phone tag trying to find an open slot.
Car breaks down at night. Customer searches for help. You're closed. They call someone else.
Shares service prices you've approved (oil change, brakes, tune-up) without making commitments.
Explains warranty coverage from your policies. Escalates VIN-specific lookups to your team.
Asks clarifying questions about symptoms and captures details — never attempts to diagnose.
Captures appointment requests with vehicle info for your team to confirm.
Bob could help capture:
$5,687/month ($68,250/year)Join our waitlist and we'll configure Bob with your service menu, warranty policies, and approved price ranges.