Built for SaaS Teams

Your Team Is Shipping. Who's Handling the Inbox?

Support tickets pile up. Engineers get pulled in. Features get delayed.
Bob handles the conversations so your team can get back to building.

BEFORE BOB
$47
Cost per ticket
WITH BOB
$0.10
Cost per conversation
BEFORE BOB
3.2 hrs
Average response time
WITH BOB
8 sec
Average response time
Get Bob for Your SaaS See How It Works

Without Bob vs. With Bob

Here's what changes when Bob joins your team

Without Bob

  • Same questions, over and over, eating your team's day
  • Hours before a customer hears back
  • Every ticket costs real money
  • Growth means hiring more support staff
  • Your devs are answering "how do I reset my password?"
  • Customers wonder if anyone's home
Monthly Support Cost
$5,640
(300 tickets/week × $47)

With Bob

  • Most support conversations handled before your team even sees them
  • Customers get answers in seconds, not hours
  • Fraction of the cost per conversation
  • Scales with your product, not your headcount
  • Your engineers ship features again
  • Customers actually love the experience
Monthly Support Cost
$90
(210 tickets auto-handled × $0.10) + $69 Bob
💰 Savings: $5,550/month (98% reduction)

This Is What Bob Does All Day

Real conversations, handled in real time — your customers get help, your team stays focused

#1234 - Password Reset Request ✅ Resolved by Bob
Customer: "I forgot my password, how do I reset it?"
Bob: "I can help you reset your password! Click the 'Forgot Password' link on the login page, or I can send you a reset link right now. What's your email address?"
⏱️ Resolved in 12 seconds
#1235 - API Documentation Question ✅ Resolved by Bob
Customer: "How do I authenticate API requests?"
Bob: "You'll need to include an API key in the Authorization header. Here's the format: `Authorization: Bearer YOUR_API_KEY`. You can find your API key in Settings > API Keys. Need help with a specific endpoint?"
⏱️ Resolved in 8 seconds
#1236 - Billing Question ✅ Resolved by Bob
Customer: "When will I be charged next?"
Bob: "Your next billing date is March 15, 2024. You're on the Pro plan ($449/month). You can view your billing history and update your payment method in Settings > Billing. Anything else I can help with?"
⏱️ Resolved in 6 seconds
#1237 - Complex Integration Issue 🔄 Escalated to Engineering
Customer: "Our webhook integration stopped working after the latest update. Error code 502."
Bob: "I've identified this as a technical issue that requires engineering review. I've created a ticket and our team will investigate. In the meantime, I've added you to our priority support queue. Expected response: within 2 hours."
⏱️ Escalated in 15 seconds
📊 Performance Summary
71%
Auto-Resolved
8s
Avg Response
94%
Satisfaction

Calculate Your Support Cost Savings

See how much you're spending on support vs. what Bob costs

Current Monthly Cost
$0
With Bob
Auto-Handled
0
New Monthly Cost
$0
Monthly Savings
$0
Cost Reduction: 0%
Annual savings: $0

Integrates With Your Stack

Works seamlessly with the tools you already use

REST API + Webhooks | Enterprise Reliability | <100ms p95 Response Time

View API Documentation

Your Engineers Build. Bob Supports.

No more context-switching. No more "hey, can you look at this ticket?" Bob's got it.

⏰

Hours Back Every Week

Those repetitive tickets? Bob handles them. Your people get their mornings back.

🚀

Ship What Matters

Less "hey can you look at this ticket?" means more features shipped. Your team stays in the zone.

🎯

Smart Escalation

Bob knows when to escalate. Complex technical issues go straight to engineering, not buried in a ticket queue.

📚

Reads Your Docs So Customers Don't Have To

Bob learns your docs, your API guides, your release notes. Customers ask questions, Bob gives answers — from your content.

🔄

Always Up to Date

Ship a new feature? Bob learns it. Update your docs? Bob knows. He stays current so customers always get the right answer.

💰

Saves You Real Money

The cost of pulling engineers into support adds up fast. Bob costs a fraction of a hire and works 24/7.

Simple, Transparent Pricing

No hidden fees. Cancel anytime.

Basic

$149/mo
  • ✅ 500 conversations/month
  • ✅ All integrations
  • ✅ Email support
  • ✅ Core features
Get Started
MOST POPULAR

Pro

$449/mo
  • ✅ 2,500 conversations/month
  • ✅ Custom training
  • ✅ Priority support
  • ✅ Advanced analytics
  • ✅ Slack support
Get Started

Enterprise

Custom
  • ✅ Unlimited conversations
  • ✅ Self-hosted option
  • ✅ Dedicated success manager
  • ✅ SLA guarantee
Contact Sales

Your Team Builds. Bob Supports.

Let Bob handle the support conversations so your people can get back to doing what they do best.

Get Bob for Your SaaS See the Numbers

No contracts. No setup fees. Bob earns his keep every month.